Privacy Policy

Your privacy is important to us. It is Shivraj Trading LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, RealBite, and its associated services.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service.

In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using our app and its associated services.

"Automatically collected" information refers to any information automatically sent by your device in the course of accessing our app and its associated services.

Log Data

When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.

Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

Our app may access and collect data via your device's in-built tools, such as:

• Camera
• Notifications
• Device/app history
• Device identifiers (Firebase Installation ID for analytics)

When you install the app or use your device's tools within the app, we request permission to access this information. The specific data we collect can depend on the individual settings of your device and the permissions you grant when you install and use the app.

Personal Information

We may ask for personal information - for example, when you submit content to us, when you register an account or when you contact us - which may include one or more of the following:

• Name
• Email

Sensitive Information

"Sensitive information" or "special categories of data" is a subset of personal information that is given a higher level of protection. The types of sensitive information that we may collect about you include:

• Health information

We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.

Collection and Use of Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

We may collect personal information from you when you do any of the following on our app:

• Register for an account
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our app's core features and services
• To enable you to customize or personalize your experience of our app
• For analytics, market research, and business development, including to operate and improve our app, associated applications, and associated social media platforms

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• A parent, subsidiary or affiliate of our company
• Third-party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, hosting and server providers, analytics, error loggers, maintenance or problem-solving providers, professional advisors, and payment systems operators
• Our employees, contractors, and/or related entities
• Our existing or potential agents or business partners
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law
• Third parties to collect and process data
• An entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

• Google Analytics
• Apple Pay

International Transfers of Personal Information

The personal information we collect is stored and/or processed in United States of America, or where we or our partners, affiliates, and third-party providers maintain facilities.

If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our app or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you.

Unsubscribe: To unsubscribe from our email database or opt-out of communications, please contact us or use the opt-out facilities provided in the communication.

Additional Disclosures for U.S. States Privacy Law Compliance

The following section includes provisions that comply with the privacy laws of California, Colorado, Delaware, Florida, Virginia, and Utah and is applicable only to the residents of those states.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

California Privacy Laws - CCPA

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:

• Identifiers, such as name, email address, phone number, account name, IP address
• Customer records, such as billing and shipping address, and credit or debit card data
• Commercial information, such as products or services history and purchases
• Internet activity, such as your interactions with our service
• Inferences, such as information about your interests, preferences and favorites

Right to Know and Delete

You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request:

• The categories of personal information we have collected about you
• The categories of sources from which the personal information was collected
• The categories of personal information about you we disclosed for a business purpose or sold
• The business or commercial purpose for collecting or selling the personal information
• The specific pieces of personal information we have collected about you

Additional Disclosures for GDPR Compliance (EU)

Data Controller / Data Processor

We, Shivraj Trading LLC, are a Data Controller with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. Our lawful bases depend on the services you use and how you use them:

• Consent From You: Where you give us consent to collect and use your personal information for a specific purpose
• Performance of a Contract: Where you have entered into a contract or transaction with us
• Our Legitimate Interests: Such as for us to provide, operate, improve and communicate our services
• Compliance With the Law: In some cases, we may have a legal obligation to use or keep your personal information

International Transfers Outside of the EEA

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission.

Your Rights (GDPR)

• Restrict: You have the right to request that we restrict the processing of your personal information
• Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests
• Data portability: You may have the right to request a copy of the personal information we hold about you
• Deletion: You may have a right to request that we delete the personal information we hold about you

Additional Disclosures for UK GDPR Compliance

We, Shivraj Trading LLC, are a Data Controller with respect to the personal information you provide to us.

Your Data Subject Rights

• Right to Restrict Processing
• Right to Object
• Right to be Informed
• Right of Access
• Right to Erasure
• Right to Portability
• Right to Rectification

Complaints: You have the right, at any time, to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Additional Disclosures for PIPEDA Compliance (Canada)

In accordance with PIPEDA, we broaden our definition of personal information to include any information about an individual, such as financial information, information about your appearance, your views and opinion, opinions held about you by others, and any personal correspondences you may have with us.

Customer Data Rights

Although PIPEDA does not contain an extensive set of consumer rights, it does grant consumers the right to:

• Access the personal information organizations hold about them
• Correct any inaccurate or outdated personal information
• Withdraw consent for any activities for which they have consented

Right of Access Under PIPEDA

PIPEDA gives you a general right to access the PII held by businesses subject to this law. We will take all necessary measures to fulfill your request in 30 days from receipt.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us.

Limits of Our Policy

Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.